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October 10, 2005

AOL AIM Triton Hands-on Review

AOL has recently released a public beta version code-named Triton (can be downloaded here), its newest instant messenging program. The change stands out the most in Triton is the use of tabs. If you're chatting with multiple people, the chats will be consolidated into one window. You can access each current chat by clicking on a tab in the left column. There is also another set of tabs that include audio and video messaging, viewing pictures, sending files, and playing games with buddies (located at the top row of each chat). These tabs make it much easier to access every feature Triton has to offer from one window, which saves lots of space.  Speaking of saving space, you may notice an image in the screenshot above that takes up lots of space -- the large ads that live in each chat tab are very annoying, and hopefully AOL will hear enough complaints to make the ads less obtrusive or get rid of them altogther.

A couple other features that can be found in Triton include Quicknote and IM Catcher. Quicknote allows you to view any information your buddies have made public, such as email addresses, and phone numbers. IM Catcher places all of your incoming IMs from people you are not currently talking with in a single window, allowing you ignore spam (or ignore others without blocking them).

Besides the large ads in the chat window, there are a couple of other quirks in Triton that need to be fixed. One error that occurred at least once was having all of my buddies disappear from the buddy window (as shown below). The only way to get them to show up again was to exit and restart the program. However, I was not able to do that at times either, because the exit option would become grayed out for some reason. I would be forced to manually end the program through the Task Manager.

On a quick sidenote, I want to point out the fact that AOL is bundling AOL Explorer (above) with the download of Triton. I had never heard of AOL Explorer, and did not expect much from it. I gave it a test run, and noticed a couple of interesting features, inlcuding tabbed browsing, tabs for easy access to email, bookmarks, feeds, and web history, and mouse-over thumbnail previews of sites. While I would not use AOL Explorer over Firefox, it certainly is an improvement on Microsoft Internet Explorer.

In recap, although AOL has added some great features and made it more user-friendly, Triton is still buggy and has its quirks (to give them credit it is only in beta). Also, I have no clue as to whether AOL will charge a fee for upgrading to Triton -- perhaps they will have a free ad-supported version, and ad-free version which will cost a few bucks.

Posted by geekblue at October 10, 2005 10:10 AM

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